Sometimes, a small change can make a big difference. In this case, small means a 1 x 1 in. sticker that holds hydraulic cylinder nameplate information.
Milwaukee Cylinder’s new self-adhesive Electronic Service Tag allows customers to download nameplate information, such as the serial number and cylinder properties, and request a seal kit or duplicate cylinder quote with a smartphone. Since nearly everyone has a smartphone, nearly everyone can read a tag — no special tag readers are required.
Each Electronic Service Tag includes an NFC chip and a printed QR code. The QR code works with a smartphone camera, while NFC uses the phone’s electronic NFC reader. With the NFC chip, even if the tag is visually not readable, a smartphone can easily read the NFC chip to access the cylinder information.
“Having the correct cylinder information is absolutely critical and is required for ordering the correct cylinder seal kits,” said Douglas Lacina, president of Milwaukee Cylinder. “In industrial applications, most people rely on the cylinder’s nameplate to identify the cylinder. Unfortunately, the nameplate may not be accessible due to the cylinder’s placement, or the nameplate may have been painted over or damaged. Either of these issues makes ordering the correct cylinder parts difficult, time consuming, and aggravating. Our Electronic Service Tag makes life a lot simpler.”
Each Electronic Service Tag comes in a bag attached to the cylinder. The customer can place the tag in the most accessible location, such as on an accessible surface of the cylinder, on a machine nameplate or control station, or in a binder or machine manual. The tag is designed to work on metal surfaces in an industrial environment and can be placed on any surface with temperatures from -31 to 194° F.
To identify the cylinder, the customer simply scans the QR code with a smartphone or taps the phone on the NFC tag and downloads the information. Then, the customer can view the information on the phone and, if desired, request a quote for a seal kit or replacement cylinder.
The Electronic Service Tag comes standard on H, MH, LH, and A cylinder families at no charge. For a nominal fee, Milwaukee Cylinder will provide retrofit tags (or duplicate tags) for existing products. In addition to the tag, the company will continue to engrave nameplate information on the cylinder.
Filed Under: Cylinders & Actuators, News