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JEM Technical enhances customer service, ordering with new software

By Mary Gannon | April 2, 2021

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Fluid power systems integrator JEM Technical Inc. announces that it has made a strategic investment in state-of-the-art enterprise resource planning (ERP) software to optimize its business process management and better serve customers. Clients will benefit from more efficient, secure orders.

The software’s ability to streamline order processing means that customers and suppliers will benefit from sending and receiving payments in less time. Shipping and tracking information along with order history will be easily accessible online for clearer, more consistent communication.

Also, with growing threats to sensitive information, the ERP software securely stores payment data in a cloud system so customers can reduce exposure to cybersecurity risk.

“Migrating to our new ERP system brings JEM Technical to the forefront of business technology while enhancing our customer service,” said Andrea Tysdal, president of JEM Technical. “The software provides increased visibility for better inventory planning and the ability to improve order efficiency. We hope our customers will see how valuable this investment is to our future.”

JEM Technical has employed Epicor’s ERP for Manufacturing Software. As a platform specifically build for manufacturers like JEM, the software enables business growth and innovation necessary to compete in today’s rapidly changing digital marketplace.

JEM Technical Inc.
www.jemtechnical.com

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About The Author

Mary Gannon

Mary Gannon is editor of Fluid Power World. She has been a technical writer and editor for more than 13 years, having covered fluid power, motion control and interconnect technologies.

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