Webtec launched its new manufacturing approach called Make it Blue — a four-step process to help customers maximize the productivity of their hydraulic machinery without the complexity of costly consultancy.
Make it Blue was developed following consultations with many customers. Such customers have benefited from Webtec’s more integrated approach to product customization by combining over 55 years of sales, engineering, and manufacturing experience that Webtec is now formally offering through this process.
Make it Blue is a four-step process defined as Begin, Listen, Upgrade, and Engineer. With each step, the Webtec team works with the customer to understand their requirements before moving on to the next stage.
Starting with Begin, Webtec shares its best practice and knowledge bank through its extensive training and educational material.
Webtec Listens to the customer’s application requirements and assesses how real value can be added. By bringing together customer service, hydraulic system knowledge, and product design skills in-house, the team works with the customer to produce a Blue Score Card, which will help to determine whether a standard product fits the bill or if a custom solution needs to be investigated further.
The next step, Upgrade, focuses on the changes that are required. Whether incorporating the customer’s branding into one of the company’s products or designing a unique component, Webtec will find the best solution to meet individual requirements. Webtec will share both digital and physical prototypes with the customer throughout this process.
Finally, Engineer. Webtec’s highly experienced R&D team works closely with the manufacturing team on the customer’s project, ensuring that all products are manufactured to a high standard and to the customer’s exact specifications.
In addition, Webtec also offers lifetime support once the product has been delivered and continuous training and advice.
“After two years of planning and preparation we are excited to be launching Make it Blue and we believe that this embodies Webtec’s unique approach in helping customers improve the productivity of their heavy machinery,” said Martin Cuthbert, Webtec’s managing director. “From our customer trials, the results speak for themselves: 168,000 gallons of fuel saved per year, $5,000 saved in spare parts after just one use; 243 man-hours saved in post-delivery product modifications; and five plus IoT projects in progress at any time”.
Webtec’s Make it Blue
webtec.com/make-it-blue/
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